Resources for Current Students
The information and resources below aim to provide answers to help students access their student account, Langara computing ID, Brightspace, and other online learning tools.
Can't find what you're looking for? Contact us. We're happy to help.
Online Accounts and Log In information
What services are available to CS students?
View a list of services available to CS students as a PDF file.
What is Brightspace by D2L?
Brightspace by Desire 2 Learn (D2L) is the online course management system used to enhance learning outside the classroom. Through Brightspace by D2L, students can access course material posted by instructors. In addition, other features of Brightspace include: assignments, quizzes, exams, and discussion boards. You can log into Brightspace by using your Langara E-mail Address and password. Your registered courses will appear in Brightspace on the first day of class.
Note: Instructors decide whether to include Brightspace by D2L or not into their course planning.
Monthly Maintenance
Desire2Learn performs regular monthly maintenance in on a selected day in April, May, June, July, and August. During these dates, Brightspace by D2L will be unavailable between 10:00pm and 4:00am.
What is the Student Information System (SIS)?
The SIS is where you can get access to your student records, including your registered courses, schedules, receipts and grades. You can also register for some CS courses here yourself. You must also log into the SIS in order to set up your Computer User ID and set your password.
What is Office 365 Email?
Office 365 Email is the portal for Langara E-mail (Outlook), as well as access to Microsoft 365 programs such as Word, Excel and Powerpoint.
How do I log into the Student Information System?
To log into the SIS, first go to our login page and click on the link that says Student Information System. You will use your 9-digit Langara ID Number (LID) as your Login ID. This is a 9 digit number assigned to you when your account is created.
If it is your first time logging in, after you have entered this information you will be asked to accept our Terms of Use, and then you will be asked to enter your PIN again in order to set your Forget PIN Question. Once you have completed that, you can find all Continuing Studies functions by clicking on the “Students” tab at the top of the page, then clicking on “Continuing Studies”.
How do I get my Langara ID Number/Login ID?
Your Langara ID will be listed on the paper receipt we will mail to you after registration. If you have not yet received your receipt, please call us at 604-323-5322 to retrieve your LID.
How do I get my PIN for the Student Information System?
If you have logged in before, and have set your Forget PIN Question, you can click the “Forgot PIN?” button on the login page to recover it. If you are still unable to get your password, please call us at 604-323-5322.
If you would like to reset your PIN, or change the Forget PIN Question, click the tab at the top of the page that says “Change Login Profile”. They are listed as the “myLangara PIN” and “myLangara Forget PIN Question”.
For further information, please refer to our New Student Guide.
How do I log into Brightspace?
To log into Brightspace, first go to our Login page and click on the Brightspace option. This will bring you to a Langara branded Microsoft login screen asking for your e-mail. Enter your Langara e-mail address and, in the next screen, your Computer User ID Password.
How do I find my Computer User ID (CUID)?
You can find your CUID by logging into the Student Information System and clicking on the tab at the top of the page that sats “Change Login Information”, then clicking on “Maintain Computer User ID – Continuing Studies”. Your CUID will be listed there.
How do I find my Langara E-mail Address?
Your Langara E-Mail Address is your CUID @mylangara.ca, and can be found on the “Maintain Computer User ID – Continuing Studies” page mentioned above.
How do I set up my CUID Password?
To set up your password for the CUID, you can find on the “Maintain Computer User ID – Continuing Studies” page a line that starts with “RESET/FORGOTTEN Password”. Click the link at the end of the line to open a new window.
Please enter your CUID and click Continue. We will send an e-mail to the address listed above as your non-Langara email address with a link to set your password.
This will open a new window. Click on “Continue”, then enter your new password twice. Please note the requirements for this password. Then click on “Change Password”.
You should now be able to use your Langara e-mail address and your new password to log into Brightspace.
Why can’t I see my course in Brightspace?
You will not be able to see your course in Brightspace until the first day of the class. If it is already the first day, and it is still not there, please contact your instructor or program coordinator.
How do I activate my account?
Accounts can only be activated once you are registered for a course, and should be made active automatically. If you are currently registered, but still inactive, you can click the link at the end of the line that says “ACTIVATE new account”
How do I know what e-mail address is listed for my account?
You can see your current e-mail on the Personal Information screen under the Students menu. There you can add or change your preferred e-mail address, as well as change your address and phone number.
How do I connect to WiFi on campus?
To log onto computers on campus or to get on the WiFi network, you have to use your Computer User ID.
Free WiFi:
Connect to Langara network
Open a web browser and enter your Computer User ID and password when prompted.
You can also set up "eduroam" and "eduroam5GHz" wireless network:
Connect to Langara network (This step can be skipped if your device already has access to Internet)
Open a web browser and go to the following website http://wifi.langara.ca
Login using your Langara email account
Follow the instructions to automatically configure Wifi network.
Langara College Computing Use Policy. Please note any misuse of computing resources can result in account privileges being suspended.
For further information, please search our knowledge base. You will also find ways to contact IT should you have any questions.
Registration and Classes
How do I locate my course schedule and room number?
Confirm class times, instructors, and room numbers with Continuing Studies’ Classroom Schedule. This daily schedule is up-to-the-minute, sorted by start time, and displays last minute changes to your course info.
To access personalized course schedule and course location details, go to your account through the Langara login page. Once logged in click on the Students tab, then “Continuing Studies”, then “Semester Schedule by Day/Time/Room”
You will be able to view the time and location of your registered courses. Room locations are also posted on the Room Schedule Screen by the main entrance of the college next to the Continuing Studies office on your first day of class.
Don’t know where the classroom is? Find your way with our campus map, or for more help, call Continuing Studies at 604.323.5322.
Where do I get textbooks?
To access your personalized textbook list, log into your account through the Student Information System. Once logged in, click on Textbook portal. You will be able to view your personalized textbook list.
Alternatively, for textbook information, visit the Bookstore website at mycampusstore.langara.ca
You can search for textbook information by course with the following steps:
- Select the semester in months (Jan-Apr, May -Aug, Sep-Dec) for Continuing Studies
- Select the four letter course code and four digit course number that corresponds to your course
- Add to (repeat steps until all courses are added)
- Generate Textbook list
Once your list is generated, you have the option to place orders from the Bookstore online and either have the materials shipped to your home (for a shipping fee) or make them available for pick up from the bookstore (with shipping fee waived). For pick up, please ensure to bring a picture ID for verification. Please visit the Bookstore website for more information.
How many times can I repeat a course?
Effective August 2019 all courses that are part of a credential (Certificate, Diploma, and Post-Degree Diploma) will be subject to a registration limit of two (2) attempts. This means if you registered in a course twice, you must receive approval from the Program Coordinator to register for a third time. The request must be submitted by email. The Program Coordinator will review your case before making a final decision.
Note: If you dropped a course and it is not recorded on your transcript, this does not count towards the repeat limit; if you registered and withdrew from a course with a W on your transcript, this will count towards the repeat limit.
What if I need to get a Criminal Record Check for acceptance into a specific program?
Exams and Testing
What is the final exam policy?
Where completion of a final examination is required in order to receive credit for a course, students must be available for your examinations as scheduled. It is your responsibility to be aware of the time and date of your final examinations as indicated on the final version of the examination schedule. If possible, final examinations will be rescheduled upon request for any student scheduled to write:
- Two or more examinations at the same time, or
- Two or more examinations, each exceeding one hour in duration, with an intervening break of less than one-half hour (30 minutes), or
- More than three examinations in different courses in one day, or
- More than six hours of examinations in one day, or
- Final examinations at a different institution or regular studies scheduled at the same time.
Final examinations will not be re-scheduled for reasons other than those noted above. Requests for re-scheduling of examinations must be made to your instructor two weeks before the exam. Documentation for all requests will be required, including printed examination schedules. Extenuating circumstances will only be considered with verifiable professional documentation. These include exceptional circumstances beyond a student’s control that significantly affect the student’s ability to meet requirements of a course.
Can I apply for exam deferral?
Mid-term and final examinations must be completed on the scheduled dates. Failure to write on the scheduled dates will warrant a zero on the assessment. Exam deferral requests will be considered for extenuating circumstances with proper documentation and advanced notification to the instructor and program coordinator. Final approval is at the discretion of the program coordinator. There will be no exceptions, other than under exceptional and documented circumstances or for medical-related reasons. Requests must be submitted in writing along with the required exam deferral form no later that 48 hours prior to the exam date.
Grades and Transcripts
How do I get my unofficial/official transcript?
Unofficial Transcripts
Unofficial transcripts can be viewed online or downloaded by students through their account after grades are posted. Grades are posted roughly 2 to 3 weeks after the last class (or in some cases, after the last project/exam submission deadlines). Unofficial transcripts are used for students’ purposes to view grades. In some instances, students may use unofficial transcripts for employer reimbursement or sponsor reimbursement as successful proof of course completion.
- Log into the Student Information System through the Langara login page
- Click on Student Main Menu
- Click on Continuing Studies
- Select View Unofficial Transcripts
- To print select PDF
Official Transcripts
Official transcripts are official documents provided by the institution upon request with a fee in a sealed envelope. These are used primarily for transfer credit either to a professional organization or another institution. Some employers or sponsors may require official transcripts for reimbursement after the course is over.
To order an official Continuing Studies transcript, please visit Official Transcript - Continuing Studies – Langara Fee Payment Portal.
The cost for an official transcript is $10.00 for the first copy and $4.00 for each additional transcript ordered at the same time. Please allow five business days for processing. A rush transcript will cost $27.00 plus $6.00 for each additional copy ordered at the same time. Please allow 24 hours or one business day for processing. For questions regarding official transcripts, email cstranscripts@langara.ca
How do I order a Confirmation of Enrolment (COE) letter.
COE letters are available for order through feeportal.langara.ca. Rush orders are not currently available. In-person pickup is not currently available; COE’s will be sent as a PDF via e-mail.
What is the grading breakdown?
The breakdown of Continuing Studies grades are as follows:
A+ 95 – 100%
A 90 – 94%
A- 85 – 89%
B+ 80 – 84%
B 75 – 79%
B- 70 – 74%
C+ 65 – 69%
C 60 – 64%
C- 55 – 59%
D 50 – 54%
F Below 50%
Anecdotal Grades:
*Entered by CSRO only
N Student has ceased to attend class/participate in classwork or did not write the final exam
S Satisfactory
U Unsatisfactory
E Exempt (Credit obtained for work done elsewhere) *
W Withdrawn *
I Incomplete
R Course taken on a non-credit basis
# Grade not available at time of printing
*Entered by CSRO only
Minimum requirements for successful completion may vary for each course.
Payment & Receipts How do I pay for an application fee?
You can pay for your application fee by visiting the online Fee Payment portal here.
Payment & Receipts How do I pay for courses?
Once you have registered for a course, you will have until the end of the day to pay for the course in full, otherwise you will be de-registered. Payment can be made in several ways:
Online
Online payment can be done through the Student Information System using Visa, Mastercard or Interac. Through the Continuing Studies menu, you can click Account Balance and Payments to see your term balance, and click on “INTERAC Online or Credit Card Payment” to proceed to our third-party payment processor. Once payment has been completed, you will be provided with a 6-digit confirmation code.
Note: Interac Online (TD Bank only; Visa debit is not supported). As of May 15, 2023 Interac Online will no longer be available. Only Visa or MasterCard will be accepted for online payments.
Please make sure that you are making payments into the correct semester for your courses.
By Phone
You can call us at 604.323.5322 to make a payment over the phone with Visa or Mastercard.
In Person
In person payments are available during our office hours. Cash payments are not accepted.
Payment and Receipts
How do I access my tax receipts for tuition fees?
Tuition fees for eligible courses exceeding $100 within a calendar year are income tax-deductible. Tax receipts are available only on the web. Tax receipts for the previous calendar year are available at the end of February the following year.
How to access your tax receipt (T2202A):
- Log into the Student Information System*+
- Click on Students tab
- Click on Canadian Tax Forms
- Click on T2202A Tax Credit Form
- Select Correct Year (to print – choose Printable T2202A Form)
- Click on Submit
If you do not know your student number and/or password, please contact Continuing Studies at 604.323.5322.
Please note: According to CRA, to be eligible for credit you must attend class:
- Part time: Three consecutive weeks AND 12 or more hours in the month
- Full time: Three consecutive weeks for 10 or more hours in each week
LEAP courses are considered “upgrading” courses and therefore are ineligible for a tax receipt.
* Use Internet Explorer/Safari only as we are experiencing technical problems with Google Chrome/Firefox
+ Tax receipt shows up on a new window, ensure that pop-up blocker is disabled.
Is financial aid available?
The Langara Financial Aid Department administers a variety of assistance programs.
Staff are available to help students complete various forms relating to financial assistance and can also help with budgeting and advice on general financial planning.
Students experiencing financial difficulties should contact the Financial Aid department at finaid@langara.ca are often able to help students find solutions to financial problems.
Brief descriptions of financial support programs available at Langara College are outlined on the various Financial Aid tabs. For more information and/or for funding applications, please speak to the Registrar and Enrolment Services Office.
Department Scholarships
Langara Continuing Studies also offers Department Scholarships.
Langara College scholarships and awards are intended to recognize and support the outstanding achievement of our students. Scholarship and award recipients must satisfy all criteria specified by a donor unless the donor agrees to waive those criteria.
A list of Continuing Studies scholarships can be found here.
Graduation and Credentials
What are the Eligibility Requirements to Qualify for Credential?
Minimum Requirement for Credential Eligibility
To qualify for a Continuing Studies credential, students must complete at least 50% of the required course hours at Langara College Continuing Studies. Individual programs may stipulate a higher percentage, but not less than 50%.
Time Requirement for Credential Completion
Certificate programs may impose a time limit for the completion of all required coursework. Students who are unable to meet the graduation requirement within the prescribed time limit may consult the appropriate CS Program Coordinator to request an extension. Approval will be on a case-by-case basis.
Multiple Credential Eligibility
50% of credit for a second or subsequent credential must be new course work, not used to satisfy the requirements for a previous credential. The final 40% of the course work of the second or subsequent credential must be completed through Langara College Continuing Studies.
What are learning units?
Continuing Education Unit (CEU) and International Learning Unit (ILU) are used to measure and recognize lifelong learning. CEUs are a class-hours based measure and one CEU is awarded for every ten instructional hours. The ILU is an outcomes-based measure by the Learning Resource Network, the largest international lifelong learning organization in the world. For more info, visit www.learningunit.org
Can Langara help me find a job?
Continuing Studies students enrolled in a course that is part of a certificate or diploma program now have access to Langara’s C3 Job Board. By using your Langara account, you will have access to part-time, full-time, temporary, and volunteer opportunities. Activate your C3 Job Board profile now, to view and apply for jobs, access career resources, and upload your resume for review.