Contact

Student counselling 

Need to talk? We’re here for you. Contact the Counselling Department for support with your mental health, wellbeing, and academic success.
Phone: 604.323.5221
Fax: 604.323.5590
Email: counselling@langara.ca 
Location: B Building, Room B111

Safety & security

Your safety matters. In an emergency, call 911 first before notifying campus security. Campus security is accessible 24 hours a day, seven days a week.

Phone: 604.562.1011
Local: 4444
Location: At the exterior northwest corner of A Building, across from the Bookstore.

IT support

If you’re having trouble with your student account, email, Wi-Fi, or other tech tools, IT Support is here to help.

How do I contact the IT Department?

• Visit the AskIT Portal for self-help articles or to submit a service request
• For urgent issues, access live support at remotesupport.langara.ca
• If you are an instructor on campus with an issue impacting a live class, please call the IT Service Desk at ext. 5999
• Visit us at the IT Service Desk

Location IT Service Desk: First floor of the Library, directly beside the entrance.

Support hours:
Monday to Friday: 8:00 a.m. to 8:00 p.m.*
Saturday: 9:00 am to 5:00 pm* 
Sunday: Closed

*Note: Limited support is available Monday through Friday from 4:00 p.m. to 8:00 p.m. and on Saturdays, with only one technician available via chat. If the technician is not available, please submit a ticket through AskIT or contact IT Support the next business day.

A/V Services

Support hours:
Monday to Thursday: 8:00 a.m. to 4:30 p.m. (Closed 1:00 p.m. to 2:00 p.m. every Tuesday) 
Friday: 8:00 a.m. to 4:00 p.m.
Saturday & Sunday: Closed

Location: Room C265 of the C building, and is also accessible through the second floor of the A building.