Dental Reception – Short Certificate

Dental receptionists are vital members of the dental team and are the face and smile of the office. They play an important role in building and maintaining good patient relations and good organizational skills in the dental office. This accelerated and intense program will provide you with the basic skills and knowledge necessary to efficiently provide administrative support in a computerized dental office.

If you are organized, with good communication skills, have good time management skills, enjoy working with the public, like a fast-paced work environment, are good at working alone and as part of a team, this is the career for you!

The program is offered three times per year (January, May, September).

Summer 2025 (May-Aug) intake started May 3, 2025.

Registration is ongoing, limited seats available.

Call Continuing Studies registration office at 604.323.5322 or come in person to register.

Industry Approved

This program meets industry demand by providing training in specialized dental software, electronic insurance submission, and computer-generated reports. It does not emphasize skills that may have been obtained elsewhere such as MS Word and Excel, keyboarding, marketing, answering phones, and manual appointment bookings. The short-term program will give you the skills you need and have you dental office ready after 11 weekends or 17 weeks (evenings) of classes.

*This program does not have a practicum component

Requirements for Successful Program Completion/Credential Eligibility

To qualify for the certification, students must complete all four courses. Successful completion of all the required courses with a minimum final grade of 70% for each course is required, or a Satisfactory 'S' for First Aid – Standard C with AED.

There is no option for taking each course individually. Once the program has started there is no refund.